Home and Garden - Kitchen & Dining

We all want to have excellent service in our restaurants, but your standards dont always align with those of your waitstaff. Be careful and clear when communicating your standards with your staff, as miscommunications can lead to unsatisfactory service and differences in service between waitstaff could harm your reputation with repeat customers. What Could Go […] The post Waitstaff Training: Set the Standards appeared first on Service that Sells! . ...

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Focusing a restaurant training program on the Art of Caring Behavior will lead to improved service and increased guest loyalty. What’s Caring Behavior Many things, really. But all boiled down, it’s making guests feel important. Important enough to be: Acknowledged no later than a minute after they’ve been seated. Recognized if they’re a regular customer. […] The post Train Your Servers on The Art of Caring Behavior appeared first on Service that Sells! . ...

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Make role-playing part of your pre-shift team meetings and train servers to assume the sale! Servers often determine what a customer orders, so why not be sure that theyre recommending items in the best possible (and profitable) way Take advantage of role playing to train your team to use more compelling words when talking with […] The post Increase Sales with Server Role-Playing Training appeared first on Service that Sells! . ...

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